404 arrow2 arrow2 arrow2 arrow1 arrow1 arrow1 arrow1 arrow1 boilerIconx-close icon-facebook icon-facebook icon-fix icon-twitter sunicon-emailuserexistingCustomerIconexistingCustomerIconicon-morningicon-nightarrowphoneIcon icon-search icon-share icon-sun icon-thumbs-upicon-tick icon-twitter icon-twitter icon-youtube blackTitleLineboilerIconcalendarIconcallToAction_call_1closeBracketexistingCustomerIconfacebookIcongasSafeCertificategenuinePartsCertificatehamburgerIconheatLineBoiler_1leftBracketlhBracketorDivLinephoneIconpoundIconrepairIconrhBracketrightBracketshareIconsquarePricePointtickIcontwitterIconwaterTankIcontitleLineyoutubeIcon
Gas Safe Certificate Genuine Parts Certificate

Let Ideal repair your boiler

with our Repair & care plan or a one-off repair

After all, who better to fix your boiler than the people who made it?
Your initial repair plus ongoing
maintenance and support for
£26.99 a month for 12 months
Totalling £323.88 for the year
Repair & Care plan
Our Repair & Care plan uses Ideal engineers to fix your boiler, as well as providing 12 months’ ongoing maintenance and support, all for £26.99 per month.

Plus, if we can’t fix the initial fault with your boiler, we’ll give you a full refund.

What you’ll get

What’s not included
Initial repair by an expert Gas Safe engineer to get you back up and running
We’ll give you a full refund if we can’t fix your initial fault
Annual service to help maintain your boiler
Exclusive access to our Boiler Care portal to help keep your boiler running smoothly
Ongoing maintenance hints and tips to help keep your boiler running
Repairs up to the value of £1,500 if your boiler fails the annual service or stops working
Problems caused by scale, sludge, or blockages
All forms of damage, including accidental, deliberate, and cosmetic damage
Radiators, pipework, tanks, and cylinders
LPG, oil and electric heating systems, as well as flue systems from the boiler
Costs resulting from not being able to use your boiler
£26.99 a month for 12 months
Totalling £323.88 for the year
Call for a repair 0800 497 0607
One-off boiler repair
Or, choose a one-off boiler repair and we’ll send a Gas Safe engineer from Ideal to you.

What’s more, the price we quote over the phone is the price you’ll pay.

What you’ll get

What’s not included
Gas Safe engineers from Ideal
We only ever use genuine parts from your boiler’s manufacturer for maximum safety
Fixed price repair
Fixed monthly payments
Our money back promise
Up to £1,500 worth of fault and breakdown repairs for 12 months
Indirect costs resulting from your broken boiler
Ideal knows your boiler best
More than 100 years’ heating experience
Over 144 Gas Safe engineers nationwide
All repairs are made with genuine parts
What Ideal says
“When you need your boiler repaired, you don’t want to trust just anyone. We’re the experts in your boiler and we only use genuine parts.”
– Steve, Ideal engineer
Money back promise

Money back promise

When you choose our Repair & Care plan, we’ll fix the initial problem with your boiler or give you your money back.

Manufacturer engineers

Maintenance and support

Your Repair & Care plan provides ongoing maintenance and support for your boiler to help keep it ticking over for the life of your plan.

12-months' protection

Gas Safe engineers

If your boiler fails its annual service check or stops working, we’ll arrange for repairs by expert Gas Safe engineers to help get you back up and running.

Provided by Domestic & General

We’ve been working with some of the UK’s biggest boiler brands for years, so we know a thing or two about keeping your boiler running smoothly.

Learn more